← Roario

Support

Last updated: 2026-09-20

Roario is a calm, offline nature museum for children aged 5–9 — real animal photos, fact-checked facts, real recorded calls, read-along, a stamp journal, and a gentle "guess the sound" game. Here are answers to common questions.

Getting started

Pick a world — Animals Around Us, Rainforest, Ocean, Savanna, or Bugs & Minibeasts — tap an animal to open its exhibit, and press “Read to me”to hear the facts or “Its call” to hear the real animal. Every world gives you several free animals to explore (and "Animals Around Us" is completely free); the rest can be unlocked with a one-time purchase. Everything works without the internet.

Calm mode & sound (for sensory-sensitive kids)

In Settings you can turn on Calm mode (no timers, no scores, gentle motion), set a loudness cap so nothing ever plays louder than you allow, preview the volume, and mute individual animals. These controls are designed for autism, ADHD, and screen-careful families.

Purchases, restore & Family Sharing

  • Roario is a one-time purchase — buy a single world or the all-access unlock. No subscription, ever.
  • Already bought it? On a new device, open the paywall and tap“Restore purchases.”
  • Purchases are enabled for Family Sharing — one purchase covers your household.
  • Buying is always behind a parental gate, so children can't purchase by accident.

Reading modes

Roario has a pre-reader mode (everything can be heard with a tap, no reading required) and a reader mode with the full prose. You can switch in Settings.

Troubleshooting

  • No sound? Check the silent switch, the in-app volume, and the loudness cap in Settings.
  • A purchase didn't unlock? Tap “Restore purchases” on the paywall, and make sure you're signed in with the Apple ID that bought it.
  • iPad layout: Roario is designed for both iPhone and iPad.

Found a mistake? Report it

If you spot a wrong fact, photo, or sound, tap “Report a problem” inside an animal's exhibit (behind the parental gate). It sends us just your note, the animal, and the app version — no personal or child data — so we can fix the content. See thePrivacy Policy for details.

Contact us

We usually reply within a couple of days. Emailhaipv1108@gmail.com — tell us your device and iOS version so we can help faster. See also thePrivacy Policy.