Support

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Frequently asked questions

What is Homeko?

A gentle, offline learning journal for children aged 6–12. It celebrates effort, not scores: one activity earns one star as recognition — stars are never spent, traded, or turned into rewards. Parent and child use it together.

Do I need an account?

No. There is no sign-up, no login, and no cloud. Everything is stored on your device and the app works fully offline.

Which devices are supported?

iPhone on iOS 18 or later. Homeko is iPhone-only and portrait for this version.

Is it safe for children?

Yes. Homeko collects no data at all, shows no ads, and has no tracking. Purchases and settings sit behind a parental gate (a small math challenge) so children cannot buy or change things without an adult. See our Privacy Policy.

What can I buy? (In-App Purchases)

The core app is free forever. Two optional one-time purchases: Homeko Cosmetics (cosmetics — avatar outfits, garden decor, themes) and Homeko Pro (long-term Insights, PDF progress report, and data backup/export). No subscriptions.

Why don't I see a total star count on my child's screen?

By design. Homeko avoids turning learning into a points race. Children see their sky, garden, and streak of effort; detailed numbers live in the parent-facing Insights so the focus stays on the journey, not the score.

Can I back up or move my data?

With Homeko Pro you can export a full backup and a PDF report. In this version the backup is an export (restore/import is planned for a later update). Deleting the app removes all local data.

How do reminders work?

Gentle Reminders are optional and scheduled on-device. They are never daily-nagging — you can turn them off anytime in the Parent Zone or iOS Settings.